Ubercare - Immediate Home Assistance - Australian Owned

Ubercare believes you have the right to get control of your life.

Be spontaneous.
Be connected.
Be yourself.




Ubercare links you with qualified, insured and police checked support workers to provide affordable help when and where you need it - and best of all, they will arrive within minutes of your request, 24 hours a day subject to availability. Call 1300 120 999 to chat to the Ubercare family.


Licensing opportunities for Ubercare currently available globally. Find out more by emailing us at info@ubercare.com
Download the Ubercare app from the app store now! Get the Ubercare app on Google Play now!

Ubercare believes you have the right to get control of your life.

Be spontaneous. Be connected. Be yourself.

Ubercare links you with qualified, insured and police checked carers to provide affordable home assistance when and where you need it – and best of all, they will arrive within minutes of your request, 24 hours a day, subject to availability. From $36 per hour. Call us to chat about how Ubercare can help.

1300 120 999

Licensing opportunities for Ubercare currently available globally. Find out more by emailing us at info@ubercare.com
BRING BACK THE SPONTANEITY IN YOUR LIFE – WE CAN BE THERE IN 15-30 MINUTES
Australian Owned and Operated

Help in your home when you need it

Whether you’re ageing, have a disability or just struggling on your own, Ubercare is for anyone who needs a little extra assistance to continue to live independently, safely and happily at home.

You can order for yourself, or you can send an Ubercarer to a loved one who needs assistance.

Let the Ubercarer know what help you need – it’s your choice.

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Personal Care

Personal care (such as showering, dressing, personal grooming, toileting, eating and drinking, and hoist transfers) as well as assistance with light household duties (such as vacuuming, mopping, laundry, making beds, tidying up).

“When I was recently hospitalised I couldn’t get out of that hospital quickly enough! Ubercare was there when I needed them to help me shower, dress and have breakfast – otherwise I would still be there. In the evenings my daughter could care for me. It worked really well.”

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Meal Assist

From grocery shopping, helping you prepare meals, ensuring you are fed, then cleaning up, Ubercarers can make sure your meals are taken care of at all times.

“When I wanted to celebrate my birthday at home with my closest friends, Ubercare was there to help me prepare the nibbles, set up all the glasses and drinks, help serve my guests and clean up afterwards. It was a lovely day.”

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Social Support

Ubercarers can assist you with interacting with your social network or simply provide some company for you. Ubercarers can help you make your appointments, use the internet, send and reply to emails and use social media. You’ll never feel isolated or that you’re missing out when Ubercare is always there.

“I don’t need any physical help, but just having someone to spend time chatting with was wonderful. My Ubercarer even helped me feel more confident using my computer. My social interactions with Ubercarers have been a great comfort to me.”

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Out & About

Need to get to the doctor, your hairdresser or do the shopping? No problems. Ubercarers can help you to arrange transport and accompany you so you never need to miss out on your hobby and leisure activities. Or, Ubercare can assist you to get out and about by taking you for a walk, or out for a meal.

“I’ve had a few falls and my family is really worried about me doing anything on my own. I used Ubercare when my daughter who normally takes me to my doctor appointments couldn’t leave her work to accompany me. Ubercare was there within 10 minutes and we were dressed and out the door in good time to make my appointment.”

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Respite Care

We are your reliable back up plan for when your normal carer needs a break. We can provide a qualified professional as soon as possible (usually within 30 minutes) if your carer is suddenly unavailable or sick, or is having a day off, or on holidays.

“I don’t need full time care but when my daughter goes away Ubercare is always there for me. It’s just great to know I have quality back-up at any time of the day or night.”

No complex contracts. No ongoing commitment.
Just qualified and police checked help on demand, within minutes, on your iPhone, iPad or Android device.
From $38 per hour.

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Every Ubercarer has attained a Certificate III in Individual Support (Aged Care, Disability or Home and Community Care) or higher qualification. That means your helper is well equipped with the necessary skills to assist you with your specific needs. More information about our Safeguarding Policy and Carer Screening Process here.

Google play

App Store

Home Clients | Corporate Clients

Corporate Clients

 

How to Sign Up and Use Ubercare

Download the free App, register your details and add your credit or debit card information. Your personal information will be stored securely in Braintree, a subsidiary of Paypal.

To request an Ubercarer, open the App and press the “Request a Carer” button on your screen, confirm your location and wait a short time for a carer to offer you their service.

When an Ubercarer responds, you will see their name, photograph, star rating, and how soon they can arrive. You have the option to confirm or skip the Ubercarer.

Once you’ve accepted an offer, the Ubercarer is on their way and the timer in the App counts down until their arrival. The map shows you exactly where they are. You can call the Ubercarer if you have any questions or wish to provide them with extra information.

When the Ubercarer arrives, a doorbell will chime on your phone and the care session starts. Once the Ubercarer has completed all tasks requested by you, they will sign off via the App.

An automatic payment is taken from your nominated payment method – you don’t have to hand over anything! You will be asked to rate the Ubercarer out of 5 stars after they leave and you will receive an immediate email receipt.

Check out our training videos on YouTube.

 

Ready to request some help now? You can have an Ubercarer attend your home for the following prices per hour:

Monday – Friday (8am to 6pm) – $38.00
Saturday and After-hours – $43.00
Sunday – $54.00

Call Ubercare on 1300 120 999 if you have any questions, or please visit our Frequently Asked Questions page.

Are you a care provider that needs emergency staff at short notice? Ubercare has the solution.

Work when you like, and as many hours as you want.
Work opportunities instantly on your phone.

What Clients Say