Ubercare is a South Australian company linking people directly with qualified care workers. Ubercare provides an affordable option that gives fast and easy access to home support.
Ubercare is the brainchild of South Australian businessman Simon Chappel. Ubercare has been developed in Adelaide and addresses two major trends within the Australian aged care industry – the increasing longevity of seniors, and rising consumer demand for in-home aged help. Launching in South Australia in March 2017, Ubercare has lofty goals to expand Australia wide and across the globe.
Digital innovation is the way of the future for the healthcare industry. As has been seen in many industries, the peer to peer marketplace results in improved quality and value-for-money for both the worker and the customer.
Earlier this year, Ubercare presented its business model to an international panel of experts as part of the Premier’s Ageing Well Innovation Challenge. Ubercare was selected as one of the winners for “showing significant export potential; being commercially viable and scalable as well as innovative and disruptive”. In November 2017, Ubercare won the ‘People’s Choice’ award at the Ageing Well Revolution in Adelaide.
Ubercare is built around a GPS-system that sends requests to the nearest online carer in the local area. The person requesting care can then review the worker’s profile picture, star rating and their expected time of arrival before accepting them– usually within 15-30 minutes. Once accepted, the client can follow the progress of the Ubercarer on the map, right up until the moment they arrive.
Ubercare can also manually arrange for assistance for those who are less tech savvy.
The Ubercare model gives individuals complete control and choice to arrange support when it is convenient and meaningful for them. It is a timely and safe way for people to achieve their goals and gain positive results. As technology is used to efficiently find the nearest available care worker, the associated costs with Ubercare are much lower than traditional service providers.
The Ubercare Team
Simon Chappel|Managing Director
Simon is a born entrepreneur, with a successful history in retirement living and property development – including being a founding partner of the $165 million dollar Flinders Link development and a founding partner of the $80 million dollar “On Statenborough”, a 134 dwelling retirement complex, awarded ‘Best Seniors Living’ in Australia 2012. He is dedicated to the notion of helping the ageing population live well in their homes longer.
For Simon, Ubercare presents endless opportunities for employment and helping people. “We can extend working opportunities for experienced carers, retrain manufacturing workers, help mature workers get back into the workforce, assist boomers to help other boomers, provide flexibility of working hours, give carers and clients independence, take the load off our health system, and give families respite and peace of mind at the push of a button – just to name a few,” he says.
Simon is the 2018 winner of Leading Age Service Australia’s Excellence in Age Services – Outstanding Individual Award, recognising his contribution to innovation in the aged care sector.
Renae Sullivan|General Manager
Ubercare’s dynamic General Manager, Renae Sullivan has an impressive background in psychology, communication and business management across various sectors. She leads the team with a strong culture of energy, professionalism, open communication and high-quality client service.
She is a tenacious problem solver, with fresh ideas and a genuine interest in providing people with choices in how they can access the help they need, when they need it. Renae is particularly passionate about the role digital disruption plays in workforce innovation for the care industry, that provides positive outcomes for both the client, their families, as well as the worker.
Dani McKenna|Business Development & Client Manager
Dani is a Registered Nurse who has worked in a variety of leadership roles in the health care industry and has over 20 years of clinical, administrative and leadership experience in a variety of acute care settings, in-home children’s services and community based aged care. In each specialty area, Dani has demonstrated a passion for creating successful outcomes for the people receiving care or services, as well as the providing organisation. She has led and motivated individuals and teams, as well as embraced and inspired the delivery of quality and person centred services. Recently she has joined the team at Ubercare, a new innovator in the field that links care workers to people needing help in the community. Her varied and diverse background brings to the role of Business Development and Client Services Manager a wealth of experience and knowledge that will support the growth of this new disruptor called Ubercare.